Setting your prices

"How much does it cost?" is the most common question on a business phone. Someone who gets no answer often hangs up and calls someone else.

On the Settings page you can list your prices item by item. For example:

painting a room £18-25 per m2
call-out in town free
hourly rate £45

The assistant can quote these — but ONLY these. Anything not on the list gets no figure: it says it cannot price that over the phone, and offers a callback or a site visit.

With every price it adds that the final amount depends on seeing the job. That is not hedging: it keeps the figure indicative rather than an offer you can be held to.

Leave the list empty and the assistant avoids the subject, exactly as before.