Transferring to a person

If a caller insists on speaking to a person, the assistant can transfer the call to you.

It is off by default, deliberately: once on, callers will ring YOUR phone.

To enable: Settings > Assistant > Transfer to a person. The number can be left empty — then it transfers to the phone number on your account.

What it does:
- If someone clearly asks for a person, it transfers. It does not talk them out of it and does not ask why.
- It also transfers when the matter is plainly beyond its script and sounds important.
- It does NOT transfer just because a question is hard, or because it missed a word. It asks again first.

Bear in mind: transferred minutes count against your monthly allowance, because the call runs through the system throughout.